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Problem We Are Solvingwe are solving: Reporting broken hardware can be a time-consuming process, especially when users struggle to identify the specific hardware items they own. Inefficient methods of reporting and tracking hardware issues can lead to delays in resolving problems and increased downtime. |
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Shoppie streamlines hardware issue reporting, enhancing user experience. Once a problem is identified, users can swiftly report and select the issue in Shoppie. The involved agent can then quickly share necessary contracts via Jira, guiding the user on subsequent steps. Upon ticket resolution, old devices are removed from Assets, and new ones are assigned. Shoppie's efficient approach reduces resolution time, proving invaluable for users and IT support alike.
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| Suggest a feature, If you've envisioned a feature that could enhance your experience, we'd love to hear about it., Suggest a feature, Book a demo, Book a demo today and witness the transformative capabilities of Shoppie firsthand., Book a demo | | title |
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