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The Single and Multiple Select Pickers with create are available in the JSM portal. For a list of supported fields and setup instructions, please visit Fields in Jira Service Management (JSM) Portal. |
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Create and configure the custom field
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To create and configure the Single and Multiple Select Pickers custom field, you must be logged in as a user with Jira administrator permissions. |
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Go to Apps → Manage apps → Fields.
Click on Create custom field button on the right side of the screen.
Select Single or Multiple Select Pickers and click Next.
Name and add a description to your field then click Next.
Create the list of values and click Next.
Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.
To restrict editing access for the
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Multilevel Select
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Picker, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.
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Please note that the create screen is accessible to everyone, the restrictions apply only to edit has a separate toggle that allows defining whether users without edit permissions can create values in create screens. |
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JQL queries
Single and Multiple Select Pickers can be used in JQL. It allows you to search for issues that include custom field values. To find issues that include multilevel select picker values enter the "CustomField_Name". Below are a few useful examples.
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