The "My Assets" feature in Shoppie integrates with user-owned assets, allowing users to view and manage the assets assigned to them. This provides a personalized and efficient asset management experience.
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Administration Guide
Navigate to Manage apps in the Jira interface.
In the left sidebar, select Shoppie.
Click on My Assets to access the configuration settings.
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Admins can configure "My Assets" by selecting specific object schemas and object types. The configuration allows admins to display items assigned to a user by using the attribute attribute = currentUser().
Steps to configure My Assets
Select object schema: Choose the relevant schema that represents the type of assets (e.g., hardware, software).
Choose object types: Define types of items to be displayed under each schema (e.g., laptops, software licenses).
AQL filter: Implement the
“attribute" = currentUser()function to ensure users only see items assigned to them.Attributes to display: Display different attributes in details view based on the device displayed.
Request a problem request type: Map a desired portal and request type for reporting problems with the asset
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Administration Guide
Click on the profile picture in the top right corner of the JSM portal.
Select My Assets from the dropdown menu.
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Users can expand each group (like "hardware", "software", "laptops") to see the items assigned to them. If configured, users have the option to report issues with any item directly from this view. Each item can be expanded to show details such as the date bought, warranty, serial number, and more.
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