...
| Info |
|---|
The first version of our app includes the following fields available in the Jira Service Management (JSM) portal: MoSCoW, Traffic Lights, Issue Rating, T-Shirt Size, Multilevel Select Picker, Secure Fields, Currency, Colored Labels, Issue Picker, Progress, Unit, Single and Multi Pickers with Create Option, Min/Max and Week/Quarter/MonthCountry Picker. We’re actively working on adding more fields and making the app even more flexible for our customers. |
How to add custom fields to your JSM portal
To start using these custom fields in your JSM portal, follow these steps:
...
| Tip |
|---|
This path ensures that the custom fields are properly added and visible to your customers in the JSM portal. |
...
| Note |
|---|
“Hidden” labelWhen adding our custom fields to your Jira Service Management (JSM) portal, you might notice that the custom fields appear as "Hidden" in the configuration screen. This is a known limitation within Atlassian's system and does not affect the functionality of our custom fields. Our custom fields will display correctly on the customer portal once you save the configuration and check the portal view. |
| Note |
|---|
Sorting custom fields in JSM formNo matter how they are sorted, Forge custom fields always load at the bottom of the form, just above the send button. It’s not possible to arrange them differently within the form. |
JSM Portal - Create View
...
JSM Portal - Detail View
...