Multilevel Select Picker

The Multilevel Select Picker allows you to create cascading select fields with unlimited levels, offering enhanced flexibility for your Jira projects. It provides users with a smoother, more intuitive experience for selecting values when creating or editing issues.

The Multilevel Select Picker is available in the JSM portal. For a list of supported fields and setup instructions, please visit Fields in Jira Service Management (JSM) Portal.


Create and configure the custom field

To create and configure the Multilevel Select Picker custom field, you must be logged in as a user with Jira administrator permissions.

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  1. Go to AppsManage appsFields.

  2. Click on Create custom field button on the right side of the screen.

  3. Select Multilevel Select Picker and click Next.

  4. Name and add a description to your field then click Next.

  5. Choose between single select or multiple select. After saving the field it is not possible to change this setting.

  6. Create cascading list of values and click Next.

  7. Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.

  8. To restrict editing access for the Multilevel Select Picker, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.

Please note that the create screen has a separate toggle that allows defining whether users without edit permissions can create values in create screens.

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JQL queries

Multilevel Select Picker can be used in JQL. It allows you to search for issues that include custom field values. To find issues that include multilevel select picker values enter the "CustomField_Name". Below are a few useful examples.

"Multilevel Select Picker" ~ Shoppie

Search for all issues that contain word Shoppie on any level.

"Multilevel Select Picker" ! ~ Shoppie

Search for all issues that don´t contain word Shoppie on any level.

"Multilevel Select Picker" is EMPTY

Search for all issues where the custom field is empty.

"Multilevel Select Picker" is not EMPTY

Search for all issues where the custom field is not empty.