REST API - Access order details from Issue Property

This page provides step-by-step instructions for accessing the specifics of orders placed within our app, Shoppie, using REST API. Whether you are a customer service agent looking to assist customers or an administrative user managing order workflows, this guide will equip you with the necessary tools and knowledge to effectively access and manage order information seamlessly. By integrating Jira JSM's powerful issue tracking capabilities with Shoppie, we ensure that you have all the details you need right at your fingertips. Let's get started on simplifying your order management process.

To access order details a couple of simple steps are needed.

First of all go to the desired issue and get the issuekey. e.g SHOP-25.

Copy the following property key(the key is the same for all customers and instances):

753e60c9-603c-4461-821e-c4a4667169a5

Copy the GET issue property and paste it into the URL after the base URL:

/rest/api/3/issue/{issueIdOrKey}/properties/{propertyKey}

In this example it will look something like this:
<base url>/rest/api/3/issue/SHOP-25/properties/753e60c9-603c-4461-821e-c4a4667169a5

Hit send.

The following page will open up with the order details. From here information regarding the assedID, categoryID, status, name and price is available.