Battlecard: Why choose Shoppie

Battlecard: Why choose Shoppie

Dex (by Optics) (Staging)

Feature Comparisons

    Supports the feature fully
    Does not support the feature
    Partially supported — available, but less capable than in Shoppie
SOON Development in progress

Features & Capabilities

Description

Shoppie

Native (No Apps)

ServiceNow

Alternative Marketplace apps

Features & Capabilities

Description

Shoppie

Native (No Apps)

ServiceNow

Alternative Marketplace apps

Interface

Shop interface

A modern, shop-like layout that allows users to browse and request items in a familiar e-commerce experience.

Integration in a service request

Seamlessly connects procurement requests with support tickets for full process visibility.

Nice design

Clean, visually appealing interface that aligns with modern UI standards and Atlassian’s look and feel.

Intuitive structure

Clear navigation and logical layout that make it easy for users to find what they need quickly.

Modern filter options

Smart filters and search capabilities that help users narrow results and locate the right item faster.

Native integrated

Built directly on Forge and fully integrated with Atlassian tools and Assets, without external systems.

N/A

Key attributes highlighted

Displays important product or asset details at a glance, improving decision-making.

Clear agent overview

Gives support and procurement agents a unified view of all requests, statuses, and assets.

Brand identity

Supports customization with company colors, visuals, and logos to match the organization’s identity.

Pricing indicators

Displays price information clearly to help users compare and select the right products or services.

Features

Add multiple time the same asset

Allows users to request several units of the same hardware or software item in a single order.

Products variations

Allows users to request several units of the same hardware or software item in a single order.

Jira custom fields

Works seamlessly with Jira’s custom fields for tailored data capture and reporting.

N/A

Stock management

Tracks available quantities and prevents ordering out-of-stock items.

Preorder

Enables users to order items that are currently unavailable and receive them once restocked.

Bundles SOON

Groups related products or services into packages for faster and easier ordering.

SOON

Budgets

Allows admins to set and monitor spending limits by user, team, or department.

Order status

Provides updates on request progress, from submission to delivery.

Recommendations for similar assets

Suggests alternative or complementary items based on existing catalog data.

Currency management

Supports multiple currencies for global organizations.

Reports

Generates insights into orders, budgets, and usage trends.

Atlassian automation integration

Works with Jira automation rules for automatic updates, approvals, and notifications.

N/A

Checkout process

Streamlined, step-by-step flow for submitting procurement requests.

Discounts

Supports price reductions or special offers for specific products or user groups.

SOON

Amount management

Handles quantity limits and pricing calculations automatically.

My Assets view

Displays assets already assigned to the logged-in user for better visibility and management.

Teamwork Graph

Integration with Atlassian’s Teamwork Graph to connect people, teams, and assets.

SOON

N/A

Rovo integration

Ready for Atlassian’s Rovo AI to enable smart search, recommendations, and insights across procurement data.

SOON

N/A

Use Cases

Order hardware

Employees can request company-approved devices such as laptops, monitors, or phones directly through the portal, with stock levels and approvals managed in real time.

Onboarding packages

HR or IT can assign predefined bundles of hardware, software, and permissions for new hires, streamlining the onboarding process.

Order multiple permissions

eams can request access to multiple tools, systems, or environments in a single form, simplifying complex permission workflows.

Software licence store

A centralized catalog for requesting, assigning, and tracking software licenses, ensuring compliance and cost control.

Procurement

End-to-end management of item requests, approvals, budgets, and fulfillment, providing visibility and control over organizational purchasing.

Internal employee shop

An internal marketplace where employees can order approved items, services, or company-branded materials within their Atlassian environment.

Request easy support for my Assets

Users can report issues or request maintenance for assigned hardware or software directly from their asset overview, linking support tickets automatically to related assets.

Support & Training Options

24/7 support for urgent cases

Provides around-the-clock assistance for critical issues to ensure continuous operation and minimal downtime.

Personal onboarding by vendor

Offers guided onboarding sessions to help customers configure Shoppie efficiently and adopt best practices from the start.

European-based

Developed and supported in Europe, ensuring compliance with EU data protection standards and fast regional support.

Certifications and training courses

Access to vendor-led training programs and certifications to help teams get the most out of Shoppie.

N/A

Documentation

Comprehensive online documentation that covers setup, configuration, and troubleshooting.

Native Forge

Built entirely on Atlassian’s Forge platform, ensuring secure operation, seamless integration, and full data residency within the Atlassian environment.

N/A

N/A