Battlecard: Why choose Shoppie
Feature Comparisons
Supports the feature fully
Does not support the feature
Partially supported — available, but less capable than in Shoppie
SOON Development in progress
Features & Capabilities | Description | Shoppie | Native (No Apps) | ServiceNow | Alternative Marketplace apps |
|---|---|---|---|---|---|
Interface | |||||
Shop interface | A modern, shop-like layout that allows users to browse and request items in a familiar e-commerce experience. | ||||
Integration in a service request | Seamlessly connects procurement requests with support tickets for full process visibility. | ||||
Nice design | Clean, visually appealing interface that aligns with modern UI standards and Atlassian’s look and feel. | ||||
Intuitive structure | Clear navigation and logical layout that make it easy for users to find what they need quickly. | ||||
Modern filter options | Smart filters and search capabilities that help users narrow results and locate the right item faster. | ||||
Native integrated | Built directly on Forge and fully integrated with Atlassian tools and Assets, without external systems. | N/A | |||
Key attributes highlighted | Displays important product or asset details at a glance, improving decision-making. | ||||
Clear agent overview | Gives support and procurement agents a unified view of all requests, statuses, and assets. | ||||
Brand identity | Supports customization with company colors, visuals, and logos to match the organization’s identity. | ||||
Pricing indicators | Displays price information clearly to help users compare and select the right products or services. | ||||
Features | |||||
Add multiple time the same asset | Allows users to request several units of the same hardware or software item in a single order. | ||||
Products variations | Allows users to request several units of the same hardware or software item in a single order. | ||||
Jira custom fields | Works seamlessly with Jira’s custom fields for tailored data capture and reporting. | N/A | |||
Stock management | Tracks available quantities and prevents ordering out-of-stock items. | ||||
Preorder | Enables users to order items that are currently unavailable and receive them once restocked. | ||||
Bundles SOON | Groups related products or services into packages for faster and easier ordering. | SOON | |||
Budgets | Allows admins to set and monitor spending limits by user, team, or department. | ||||
Order status | Provides updates on request progress, from submission to delivery. | ||||
Recommendations for similar assets | Suggests alternative or complementary items based on existing catalog data. | ||||
Currency management | Supports multiple currencies for global organizations. | ||||
Reports | Generates insights into orders, budgets, and usage trends. | ||||
Atlassian automation integration | Works with Jira automation rules for automatic updates, approvals, and notifications. | N/A | |||
Checkout process | Streamlined, step-by-step flow for submitting procurement requests. | ||||
Discounts | Supports price reductions or special offers for specific products or user groups. | SOON | |||
Amount management | Handles quantity limits and pricing calculations automatically. | ||||
My Assets view | Displays assets already assigned to the logged-in user for better visibility and management. | ||||
Teamwork Graph | Integration with Atlassian’s Teamwork Graph to connect people, teams, and assets. | SOON | N/A | ||
Rovo integration | Ready for Atlassian’s Rovo AI to enable smart search, recommendations, and insights across procurement data. | SOON | N/A | ||
Use Cases | |||||
Order hardware | Employees can request company-approved devices such as laptops, monitors, or phones directly through the portal, with stock levels and approvals managed in real time. | ||||
Onboarding packages | HR or IT can assign predefined bundles of hardware, software, and permissions for new hires, streamlining the onboarding process. | ||||
Order multiple permissions | eams can request access to multiple tools, systems, or environments in a single form, simplifying complex permission workflows. | ||||
Software licence store | A centralized catalog for requesting, assigning, and tracking software licenses, ensuring compliance and cost control. | ||||
Procurement | End-to-end management of item requests, approvals, budgets, and fulfillment, providing visibility and control over organizational purchasing. | ||||
Internal employee shop | An internal marketplace where employees can order approved items, services, or company-branded materials within their Atlassian environment. | ||||
Request easy support for my Assets | Users can report issues or request maintenance for assigned hardware or software directly from their asset overview, linking support tickets automatically to related assets. | ||||
Support & Training Options | |||||
24/7 support for urgent cases | Provides around-the-clock assistance for critical issues to ensure continuous operation and minimal downtime. | ||||
Personal onboarding by vendor | Offers guided onboarding sessions to help customers configure Shoppie efficiently and adopt best practices from the start. | ||||
European-based | Developed and supported in Europe, ensuring compliance with EU data protection standards and fast regional support. | ||||
Certifications and training courses | Access to vendor-led training programs and certifications to help teams get the most out of Shoppie. | N/A | |||
Documentation | Comprehensive online documentation that covers setup, configuration, and troubleshooting. | ||||
Native Forge | Built entirely on Atlassian’s Forge platform, ensuring secure operation, seamless integration, and full data residency within the Atlassian environment. | N/A | N/A | ||