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Automation: Create object and assign to user who requested it

Automation: Create object and assign to user who requested it

Keeping a detailed record of user purchases and requests is essential for smooth operations, better inventory management, informed decisions, and resolving disputes effectively.

To set up the automation rule in Shoppie, you first need to map a category to an Assets custom field. This allows selected items to be stored in the custom field, making them accessible for Jira automation.

When a ticket is created through Shoppie and if the category has been correctly mapped the issue should look like the following:

So, the first step of the automation rule is to detect changes done to this custom field:

Next up we need to check if the ticket is indeed created through the Shoppie project and the correct request type:

If the previous components are correct we can finally create the object in Assets and populate the attributes:

The object in Assets should look like the following:

That’s it! The automation rule is correctly configured and each item obtained through Shoppie is automatically created in Assets and assigned to the user who requested it!