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Catalogs
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are the
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central hubs
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in Shoppie where
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shops,
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filled with
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Jira Assets,
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are stored. They are
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important because. This makes your catalogs flexible and tailored to your needs.
You can create multiple catalogs
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for different needs or audiences.
Each catalog can be linked to
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specific Jira projects,
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making sure it's relevant.
You can also assign different request types to
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each catalog, helping users easily find what they need
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Click the “Create a catalog” Catalog” button and define fill in the basic details:
Name → It : This will appear in the JSM portal when the shop dialogue opens.
Description → It helps administrators in distinguishing : Helps administrators distinguish between catalogs, especially when there are similarities in their content or purposethey are similar. Think of it as an internal note or reminder.
Select a customer portal (JSM project) → Project in which : Choose the project where the shop will be applied to.
Select a request type → Request type that is : The request type associated with the shop. Click Clicking on the selected this request type within in the project will open a offer the shop catalog.
Currency → Currency for the : Select the desired currency for items in the shop . Select desired currency from the dropdownlist dropdown list of currencies supportedsupported currencies. You can leave it empty if you don't want to use prices for products.
AQL filter → Define : Apply an AQL filter that will be applied to the entire catalog
Item limit → Configure the amount of items that can be selected and added to the cart for the catalog
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Configure Catalogs
Click on the “Customize catalog” , and follow next steps:
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to limit or customize the items shown.
Require products in cart to create support tickets: If enabled, it won’t be possible to create a support ticket when the shopping cart is empty.
Item limit: Limit entire catalog to a number of selected items per request. Leave empty for unlimited.
This ensures the catalog is set up properly for your specific needs.
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