At Caelor, our driving force is you, our customers. This changelog reflects our commitment to being customer-centric, highlighting features that have been prioritized and developed based on your invaluable feedback and requests.
Catalog banner redesign
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Customizable button labels in Shoppie panel
We have introduced a new feature in the Shoppie Panel that allows administrators to customize the button label based on the specific use case and topic of the shop. This enhancement provides greater flexibility and personalization, enabling you to align the button text with the shop's purpose or theme. For example, you can change the default "Add Items" label to something more specific, such as "Request Hardware" or "Choose Licenses," depending on your shop's focus.
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Currency format linked to language settings
Currency formatting is now dynamically linked to the language selected in your Jira configuration. This update ensures that currency symbols are displayed correctly, aligning with regional standards for a more intuitive user experience. Thank you for your valuable feedback that helped shape this improvement!
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Webhook integration and automation for order panel
We’ve added webhook integration and automation rule support to the order panel:
Webhook Integration: Configure a webhook URL in Catalog setup to send order changes automatically via POST requests.
Automation Rules: Use Jira's Incoming Webhook trigger to automate actions like approving or declining requests based on order changes.
These updates enhance workflow automation and streamline order management. Learn More
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Automatic hiding of empty categories
We have introduced a new feature to enhance category visibility in the shop. Categories with no products and no visible child categories will now be automatically hidden. However, if a parent category contains no products but has child categories with products, the parent category will still be displayed. Additionally, a new "Force Display" option has been added to the category settings. By enabling this checkbox, you can override all visibility conditions, ensuring the category is always displayed in the shop regardless of its content.
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Redesigned experience across all levels
We’ve completely revamped the Shoppie experience based on invaluable feedback from our customers and partners. This redesign focuses on enhancing usability, streamlining navigation, and creating a more intuitive and visually engaging interface. Every step of the journey, from catalog creation to the shopping experience, has been meticulously reimagined to deliver a modern, seamless, and enjoyable user experience.
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Stock alerts and pre-order options
We’ve enriched the shopping experience by adding detailed stock alerts, such as "1 left in stock," and pre-order options. These updates provide users with vital product availability information, ensuring a more informed and efficient shopping process.
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Streamlined shopping flow for faster ticket creation
We improved the shopping flow by minimizing the steps to create a support ticket and enhancing visibility of cart items, ensuring a quicker and more seamless experience.
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General styling for Shoppie panel
The General Styling feature for the Shoppie Panel allows administrators to standardize the visual presentation of the panel across all catalogs, ensuring consistency and alignment with brand identity. This includes the option to implement a minimalist, native Atlassian-inspired design or to incorporate a custom background image for a more distinctive appearance. Once styling preferences are applied, they are uniformly reflected across all Shoppie Panels, streamlining the branding and user experience.
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Landing page
The landing page feature provides a visually organized starting point in the catalog, showcasing categories with customizable images, icons, and descriptions to enhance navigation and create a seamless user experience.
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Enhanced publishing workflow
We’ve introduced a flexible publishing workflow that includes Draft, Publish, and Unpublish states for catalogs.
Draft Mode: Create and configure your catalog without making it visible in the JSM portal. Perfect for fine-tuning before going live.
Publish: Make your catalog visible and available for use in the selected request types.
Unpublish: Temporarily hide the catalog while keeping its configuration intact for future use or updates.
This workflow empowers administrators with greater control over when and how catalogs are displayed to users.
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Catalog duplication for efficiency
Creating catalogs is now faster and easier! You can duplicate existing catalogs to significantly reduce configuration time, especially when similar catalogs are needed for different request types. This feature streamlines the setup process and ensures consistency across multiple catalogs.
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Redesigned details view
We’ve completely redesigned the details view in Shoppie to make it more powerful and user-friendly. This update improves the organization of product information, making it easier to navigate and understand. The enhanced UX will streamline the creation flow, ensuring a smoother and more efficient experience for users. Enjoy a cleaner, more intuitive interface that helps you manage your products with ease.
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Require products in cart to create support request
We’ve added a new option in the Shoppie configuration settings that allows you to define whether it’s possible to create a support request if the cart is empty. If this option is enabled, users will see an error message and will not be able to proceed with issue creation until they have added products to their cart. This feature helps ensure that all necessary items are included before submitting a support request, streamlining the process and improving the accuracy of requests.
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Multi-language support
We are excited to announce the release of Multi-Language support for Shoppie. This new feature allows users to experience Shoppie in their preferred language, making it more accessible and user-friendly for our global audience. We added German, and Turkish, Dutch, French, Spanish, Italian, Portuguese, Danish are coming soon.
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Dark mode
Enhance your viewing experience with our new Dark Mode. This feature reduces eye strain and improves readability in low-light environments. Switch to Dark Mode for a more comfortable and visually appealing interface.
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Catalog banner redesign
We've updated the catalog banner in the JSM portal to enhance its look and feel, making it easier for users to recognize and explore the catalog and its products.
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Order panel revamp
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We’ve completely
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revamped the agent order panel
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to give our agents more control over the order
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Key Features in This Release:
Enhanced Order Panel:
Our revamped order panel gives agents greater control over orders, allowing for more precise management and adjustments.
This update also improves transparency with customers, providing them with clearer insights into their orders and statuses.
Generate PDF Report:
Agents can now generate a comprehensive PDF report for any order. This feature is perfect for sending detailed order information to vendors or for record-keeping purposes.
The PDF report includes all relevant order details, ensuring all parties have the necessary information in an easy-to-read format.
We believe these enhancements will significantly streamline the order management process and provide better service to your customers.
Changed the design in the customer portal when an order is created
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Changes to “My assets” and saving cart value in catalog
My assets section was moved from the user profile to the profile picture dropdown menu
My assets now opens in a dialogue within the JSM portal
For the cart value to be saved users will now need to either click on “Checkout” or “Apply” if the cart is empty
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Bugfix
Fixed an issue where object schemas couldn’t be imported due to a deprecated API. More info can be found here: https://community.developer.atlassian.com/t/assets-api-deprecations-to-idasint-for-objectschema-responses/73032
AQL filter per catalog and portal design adjustments
Added an AQL filter that will work for the entire catalog. This way it is no longer needed to set up the same AQL filter in different categories, one AQL filter on a catalog level will do the job
Added “Ignore global AQL filter” in category configuration. If catalog AQL filter is used this option can be turned ON to ignore the filter and use another one specific for that category
Design adjustments in portal. Due to recent Atlassian changes in the JSM portal we’ve had to adjust the width and placement of the articles in the catalog
Bugfix
Resolved a problem where adding multiple identical items to the cart resulted in the associated custom field being empty upon issue creation.
Item limit per catalog
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management → Order panel (Agent View).
Agents can now create a detailed PDF report for each order. This feature simplifies sharing order information with vendors or saving records. The report includes all important order details in a clear format. We've redesigned the customer portal to make order creation smoother and more informative, enhancing our service.
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Updated asset access in JSM portal
To enhance your experience, we've relocated the 'My Assets' section to the profile picture dropdown menu in the JSM portal. This change ensures easier access and added convenience, as assets will now open in a new dialogue window.
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Enhanced AQL filter and portal design updates
We've added an AQL filter that applies to the entire catalog, eliminating the need to set up separate AQL filters for different categories. There's a new "Ignore global AQL filter" option in category configuration, allowing you to bypass the catalog-level filter and apply a different one specifically for that category. Due to recent changes by Atlassian in the JSM portal, we have adjusted the width and placement of articles within the catalog to ensure a better user experience.
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Item limit per catalog
We've introduced a new feature that allows users to define the maximum number of items that can be added to the cart
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across the entire catalog
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Bug fixes, performance improvements and QoL changes
Underwent through a code refactor resulting in 83% better performance(Difference between loading times)
Added a acknowledge message when Shoppie panel is opened on issues with either no items selected or not raised through Shoppie
Added links to documentation, onboarding and support portal to the app configuration
Improved usage of unsplash images in catalog banner
Improved visibility of the banner being a clickable element
Adapted the banner preview to the new size of the request type brought in by Atlassian
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Bug fixes and improvements
Catalog banner preview will now be displayed inside of the configuration page
Fixed an issue where the color picker had a white line going across the custom color selection
Catalog banners
Catalog Banners empowers you to create a visually stunning entrance to your virtual shop within the JSM portal.
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Improved image clarity in portal and attribute text changes
Image clarity has been significantly improved in the portal in both the card/list view and details view of the product
Added text wrap for attributes of longer text size
NEW FEATURE: My Assets
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. This enhancement streamlines the purchasing process, providing better control over order quantities and improving the overall shopping experience.
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Improved loading time
We're thrilled to announce significant improvements to our platform's loading times and overall performance. With our latest update, you'll experience faster and more responsive navigation, allowing you to achieve your goals in record time. Dive into a smoother and more efficient browsing experience, whether you're shopping, exploring, or managing your tasks. We've also updated our native Node.js runtime, which greatly enhances the app's performance. These updates mean less waiting and more doing, boosting your overall experience on our platform.
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My Assets
We've upgraded our JSM portal to enhance your asset management experience. Now
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, you can effortlessly track and manage assets assigned to you directly within the
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portal.
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If you encounter any issues with an asset
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, you can report them instantly from the 'My Assets' section. This new feature is designed to simplify your workflow and improve efficiency in handling assets → My assets.
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Currency changes
Changed the currency model from a free text field to a dropdown list of currencies.
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Performance update
Updated native Node.js runtime improving performance of the app greatly
Custom “no price” text
Added the possibility to add custom text if an item is free:
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Changeable ‘Add to cart’ button
Added the possibility to change text for the ‘Add to cart' button
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Customize text for free Items
You can now add custom text to any free item in your catalog. This feature allows you to provide detailed descriptions, highlighting key benefits or promotions for free products. Tailor your messages to better inform customers and enhance their browsing experience. This update aims to improve user engagement and satisfaction by making product details clearer and more accessible.
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Customizable 'Add to Cart' button text
You now have the ability to change the text on the 'Add to Cart' button for any item in your catalog. This feature lets you tailor button labels to better align with your marketing strategies or specific product promotions, enhancing the shopping experience by providing clearer and more specific call-to-action prompts. This update simplifies communication and improves customer interaction with your products.
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Real-time stock tracking
Enable real-time stock tracking
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in your shop's inventory management system
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to gain immediate insights into your product stock levels
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. This vital feature enhances efficiency by allowing you to monitor and adjust inventory in real time, ensuring you always know what's available and can respond promptly to changes in demand. This update is designed to streamline inventory processes and improve operational effectiveness.
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Internal comments for JSM agents
When a request is raised through Shoppie the agent will see an internal comment in the issue. The internal comment will let the agent know that the request has been raised through Shoppie and show the agent selected items and remind the agent where to see item details:
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Limit One Item Per Category
We've introduced a
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limit of one item per category to improve resource distribution and prevent stock shortages. This
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helps ensure a fair allocation of assets across your organization.
| Tip |
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In tech companies, |
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managing equipment needs with limited resources is crucial. Previously, manual monitoring led to errors and misallocations. Now, Shoppie |
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automatically notifies employees that they can only select |
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one laptop, preventing dual allocation and streamlining the process. |
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Swipe through items in portal
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New swipe navigation in catalog
To simplify browsing, we've introduced swipeable arrows in our catalog, allowing you to quickly navigate through items within the same category. This enhancement improves the user experience by making item selection faster and more intuitive.
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Shoppie setup: Draft mode
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To ensure accuracy and control, all modifications made in the catalog
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must now
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be published before they
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appear on the portal. This new draft mode allows for careful review and adjustments before updates go live, enhancing the management of catalog content.
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Initial Release
Introducing Shoppie, a seamless integration of Jira Assets
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with Jira Service Management, designed to revolutionize your shopping experience within Jira. With Shoppie, you can now manage your assets effortlessly and efficiently. Our intuitive interface, combined with powerful features, makes it easier than ever to browse, select, and manage products directly within your Jira Service Management portal.
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Key Features:
Seamless integration → Effortlessly integrates with Jira Service Management to provide a unified shopping experience.
User-friendly interface → A clean, intuitive interface that makes browsing and selecting products a breeze.
Customizable catalogs → Personalize your catalogs to suit your organization's needs, ensuring relevant products are always at your fingertips.
Enhanced asset management → Streamlined processes for adding and managing assets within Jira, improving productivity and collaboration.
Shoppie is here to enhance your Jira Service Management experience by making asset management simple, efficient, and visually appealing. Don't miss out on transforming the way you handle assets in Jira. Stay tuned for more updates and features as we continue to improve Shoppie based on your valuable feedback. Try Shoppie today and elevate your Jira Service Management experience to the next level!