Changelog

Currency Format Linked to Language Settings

Currency formatting is now dynamically linked to the language selected in your Jira configuration. This update ensures that currency symbols are displayed correctly, aligning with regional standards for a more intuitive user experience. Thank you for your valuable feedback that helped shape this improvement!

Dec 19, 2024

Webhook Integration and Automation for Order Panel

We’ve added webhook integration and automation rule support to the order panel:

• Webhook Integration: Configure a webhook URL in Catalog setup to send order changes automatically via POST requests.

• Automation Rules: Use Jira's Incoming Webhook trigger to automate actions like approving or declining requests based on order changes.

These updates enhance workflow automation and streamline order management. Learn More

Dec 18, 2024

Automatic hiding of empty categories

We have introduced a new feature to enhance category visibility in the shop. Categories with no products and no visible child categories will now be automatically hidden. However, if a parent category contains no products but has child categories with products, the parent category will still be displayed. Additionally, a new "Force Display" option has been added to the category settings. By enabling this checkbox, you can override all visibility conditions, ensuring the category is always displayed in the shop regardless of its content.

Dec 18, 2024

Redesigned experience across all levels

We’ve completely revamped the Shoppie experience based on invaluable feedback from our customers and partners. This redesign focuses on enhancing usability, streamlining navigation, and creating a more intuitive and visually engaging interface. Every step of the journey, from catalog creation to the shopping experience, has been meticulously reimagined to deliver a modern, seamless, and enjoyable user experience.

Open

Dec 13, 2024

Stock alerts and pre-order options

We’ve enriched the shopping experience by adding detailed stock alerts, such as "1 left in stock," and pre-order options. These updates provide users with vital product availability information, ensuring a more informed and efficient shopping process.

Open

Dec 13, 2024

Streamlined shopping flow for faster ticket creation

We improved the shopping flow by minimizing the steps to create a support ticket and enhancing visibility of cart items, ensuring a quicker and more seamless experience.

Dec 13, 2024

General styling for Shoppie panel

The General Styling feature for the Shoppie Panel allows administrators to standardize the visual presentation of the panel across all catalogs, ensuring consistency and alignment with brand identity. This includes the option to implement a minimalist, native Atlassian-inspired design or to incorporate a custom background image for a more distinctive appearance. Once styling preferences are applied, they are uniformly reflected across all Shoppie Panels, streamlining the branding and user experience.

Dec 13, 2024

Landing page

The landing page feature provides a visually organized starting point in the catalog, showcasing categories with customizable images, icons, and descriptions to enhance navigation and create a seamless user experience.

Dec 13, 2024

Enhanced publishing workflow

We’ve introduced a flexible publishing workflow that includes Draft, Publish, and Unpublish states for catalogs.

• Draft Mode: Create and configure your catalog without making it visible in the JSM portal. Perfect for fine-tuning before going live.

• Publish: Make your catalog visible and available for use in the selected request types.

• Unpublish: Temporarily hide the catalog while keeping its configuration intact for future use or updates.

This workflow empowers administrators with greater control over when and how catalogs are displayed to users.

Dec 13, 2024

Catalog duplication for efficiency

Creating catalogs is now faster and easier! You can duplicate existing catalogs to significantly reduce configuration time, especially when similar catalogs are needed for different request types. This feature streamlines the setup process and ensures consistency across multiple catalogs.

Dec 13, 2024

Redesigned details view

We’ve completely redesigned the details view in Shoppie to make it more powerful and user-friendly. This update improves the organization of product information, making it easier to navigate and understand. The enhanced UX will streamline the creation flow, ensuring a smoother and more efficient experience for users. Enjoy a cleaner, more intuitive interface that helps you manage your products with ease.

Aug 19, 2024

Require products in cart to create support request

We’ve added a new option in the Shoppie configuration settings that allows you to define whether it’s possible to create a support request if the cart is empty. If this option is enabled, users will see an error message and will not be able to proceed with issue creation until they have added products to their cart. This feature helps ensure that all necessary items are included before submitting a support request, streamlining the process and improving the accuracy of requests.

Aug 19, 2024

Multi-language support

We are excited to announce the release of Multi-Language support for Shoppie. This new feature allows users to experience Shoppie in their preferred language, making it more accessible and user-friendly for our global audience. We added German, and Turkish, Dutch, French, Spanish, Italian, Portuguese, Danish are coming soon.

Aug 19, 2024

Dark mode

Enhance your viewing experience with our new Dark Mode. This feature reduces eye strain and improves readability in low-light environments. Switch to Dark Mode for a more comfortable and visually appealing interface.

Jul 1, 2024

Catalog banner redesign

We've updated the catalog banner in the JSM portal to enhance its look and feel, making it easier for users to recognize and explore the catalog and its products.

Jun 17, 2024

Order panel revamp

We’ve completely revamped the agent order panel to give our agents more control over the order management → Order panel (Agent View)archived.

Agents can now create a detailed PDF report for each order. This feature simplifies sharing order information with vendors or saving records. The report includes all important order details in a clear format. We've redesigned the customer portal to make order creation smoother and more informative, enhancing our service.

May 31, 2024

Updated asset access in JSM portal

To enhance your experience, we've relocated the 'My Assets' section to the profile picture dropdown menu in the JSM portal. This change ensures easier access and added convenience, as assets will now open in a new dialogue window.

May 15, 2024

Enhanced AQL filter and portal design updates

We've added an AQL filter that applies to the entire catalog, eliminating the need to set up separate AQL filters for different categories. There's a new "Ignore global AQL filter" option in category configuration, allowing you to bypass the catalog-level filter and apply a different one specifically for that category. Due to recent changes by Atlassian in the JSM portal, we have adjusted the width and placement of articles within the catalog to ensure a better user experience.

Mar 25, 2024

Item limit per catalog

We've introduced a new feature that allows users to define the maximum number of items that can be added to the cart across the entire catalog. This enhancement streamlines the purchasing process, providing better control over order quantities and improving the overall shopping experience.

Mar 25, 2024

Improved loading time

We're thrilled to announce significant improvements to our platform's loading times and overall performance. With our latest update, you'll experience faster and more responsive navigation, allowing you to achieve your goals in record time. Dive into a smoother and more efficient browsing experience, whether you're shopping, exploring, or managing your tasks. We've also updated our native Node.js runtime, which greatly enhances the app's performance. These updates mean less waiting and more doing, boosting your overall experience on our platform.

Feb 16, 2024

My Assets

We've upgraded our JSM portal to enhance your asset management experience. Now, you can effortlessly track and manage assets assigned to you directly within the portal. If you encounter any issues with an asset, you can report them instantly from the 'My Assets' section. This new feature is designed to simplify your workflow and improve efficiency in handling assets → My assets.

Nov 29, 2023

Customize text for free Items

You can now add custom text to any free item in your catalog. This feature allows you to provide detailed descriptions, highlighting key benefits or promotions for free products. Tailor your messages to better inform customers and enhance their browsing experience. This update aims to improve user engagement and satisfaction by making product details clearer and more accessible.

Oct 18, 2023

Customizable 'Add to Cart' button text

You now have the ability to change the text on the 'Add to Cart' button for any item in your catalog. This feature lets you tailor button labels to better align with your marketing strategies or specific product promotions, enhancing the shopping experience by providing clearer and more specific call-to-action prompts. This update simplifies communication and improves customer interaction with your products.

Oct 4, 2023

Real-time stock tracking

Enable real-time stock tracking in your shop's inventory management system to gain immediate insights into your product stock levels. This vital feature enhances efficiency by allowing you to monitor and adjust inventory in real time, ensuring you always know what's available and can respond promptly to changes in demand. This update is designed to streamline inventory processes and improve operational effectiveness.

Sep 29, 2023

Internal comments for JSM agents

When a request is raised through Shoppie the agent will see an internal comment in the issue. The internal comment will let the agent know that the request has been raised through Shoppie and show the agent selected items and remind the agent where to see item details:

Sep 29, 2023

Limit One Item Per Category

We've introduced a limit of one item per category to improve resource distribution and prevent stock shortages. This helps ensure a fair allocation of assets across your organization.

Sep 14, 2023

New swipe navigation in catalog

To simplify browsing, we've introduced swipeable arrows in our catalog, allowing you to quickly navigate through items within the same category. This enhancement improves the user experience by making item selection faster and more intuitive.

Sep 14, 2023

Shoppie setup: Draft mode

To ensure accuracy and control, all modifications made in the catalog must now be published before they appear on the portal. This new draft mode allows for careful review and adjustments before updates go live, enhancing the management of catalog content.

Sep 1, 2023

Initial Release

Introducing Shoppie, a seamless integration of Jira Assets with Jira Service Management, designed to revolutionize your shopping experience within Jira. With Shoppie, you can now manage your assets effortlessly and efficiently. Our intuitive interface, combined with powerful features, makes it easier than ever to browse, select, and manage products directly within your Jira Service Management portal.

Key Features:

• Seamless integration → Effortlessly integrates with Jira Service Management to provide a unified shopping experience.

• User-friendly interface → A clean, intuitive interface that makes browsing and selecting products a breeze.

• Customizable catalogs → Personalize your catalogs to suit your organization's needs, ensuring relevant products are always at your fingertips.

• Enhanced asset management → Streamlined processes for adding and managing assets within Jira, improving productivity and collaboration.

Shoppie is here to enhance your Jira Service Management experience by making asset management simple, efficient, and visually appealing. Don't miss out on transforming the way you handle assets in Jira. Stay tuned for more updates and features as we continue to improve Shoppie based on your valuable feedback. Try Shoppie today and elevate your Jira Service Management experience to the next level!

Aug 11, 2023