Changelog

Redesigned details view

We’ve completely redesigned the details view in Shoppie to make it more powerful and user-friendly. This update improves the organization of product information, making it easier to navigate and understand. The enhanced UX will streamline the creation flow, ensuring a smoother and more efficient experience for users. Enjoy a cleaner, more intuitive interface that helps you manage your products with ease.

Open

Aug 19, 2024

Require products in cart to create support request

We’ve added a new option in the Shoppie configuration settings that allows you to define whether it’s possible to create a support request if the cart is empty. If this option is enabled, users will see an error message and will not be able to proceed with issue creation until they have added products to their cart. This feature helps ensure that all necessary items are included before submitting a support request, streamlining the process and improving the accuracy of requests.

Aug 19, 2024

Multi-language support

We are excited to announce the release of Multi-Language support for Shoppie. This new feature allows users to experience Shoppie in their preferred language, making it more accessible and user-friendly for our global audience. We added German, and Turkish, Dutch, French, Spanish, Italian, Portuguese, Danish are coming soon.

Aug 19, 2024

Dark mode

Enhance your viewing experience with our new Dark Mode. This feature reduces eye strain and improves readability in low-light environments. Switch to Dark Mode for a more comfortable and visually appealing interface.

Jul 1, 2024

Open

Catalog banner redesign

We've updated the catalog banner in the JSM portal to enhance its look and feel, making it easier for users to recognize and explore the catalog and its products.

Jun 17, 2024

Order panel revamp

We’ve completely revamped the agent order panel to give our agents more control over the order management → Order panel (Agent View).

Agents can now create a detailed PDF report for each order. This feature simplifies sharing order information with vendors or saving records. The report includes all important order details in a clear format. We've redesigned the customer portal to make order creation smoother and more informative, enhancing our service.

May 31, 2024

Updated asset access in JSM portal

To enhance your experience, we've relocated the 'My Assets' section to the profile picture dropdown menu in the JSM portal. This change ensures easier access and added convenience, as assets will now open in a new dialogue window.

May 15, 2024

Enhanced AQL filter and portal design updates

We've added an AQL filter that applies to the entire catalog, eliminating the need to set up separate AQL filters for different categories. There's a new "Ignore global AQL filter" option in category configuration, allowing you to bypass the catalog-level filter and apply a different one specifically for that category. Due to recent changes by Atlassian in the JSM portal, we have adjusted the width and placement of articles within the catalog to ensure a better user experience.

Mar 25, 2024

Item limit per catalog

We've introduced a new feature that allows users to define the maximum number of items that can be added to the cart across the entire catalog. This enhancement streamlines the purchasing process, providing better control over order quantities and improving the overall shopping experience.

Mar 25, 2024

Improved loading time

We're thrilled to announce significant improvements to our platform's loading times and overall performance. With our latest update, you'll experience faster and more responsive navigation, allowing you to achieve your goals in record time. Dive into a smoother and more efficient browsing experience, whether you're shopping, exploring, or managing your tasks. We've also updated our native Node.js runtime, which greatly enhances the app's performance. These updates mean less waiting and more doing, boosting your overall experience on our platform.

Feb 16, 2024

My Assets

We've upgraded our JSM portal to enhance your asset management experience. Now, you can effortlessly track and manage assets assigned to you directly within the portal. If you encounter any issues with an asset, you can report them instantly from the 'My Assets' section. This new feature is designed to simplify your workflow and improve efficiency in handling assets → My assets.

Nov 29, 2023

Customize text for free Items

You can now add custom text to any free item in your catalog. This feature allows you to provide detailed descriptions, highlighting key benefits or promotions for free products. Tailor your messages to better inform customers and enhance their browsing experience. This update aims to improve user engagement and satisfaction by making product details clearer and more accessible.

Oct 18, 2023

Customizable 'Add to Cart' button text

You now have the ability to change the text on the 'Add to Cart' button for any item in your catalog. This feature lets you tailor button labels to better align with your marketing strategies or specific product promotions, enhancing the shopping experience by providing clearer and more specific call-to-action prompts. This update simplifies communication and improves customer interaction with your products.

Oct 4, 2023

Real-time stock tracking

Enable real-time stock tracking in your shop's inventory management system to gain immediate insights into your product stock levels. This vital feature enhances efficiency by allowing you to monitor and adjust inventory in real time, ensuring you always know what's available and can respond promptly to changes in demand. This update is designed to streamline inventory processes and improve operational effectiveness.

Sep 29, 2023

Internal comments for JSM agents

When a request is raised through Shoppie the agent will see an internal comment in the issue. The internal comment will let the agent know that the request has been raised through Shoppie and show the agent selected items and remind the agent where to see item details:

Sep 29, 2023

Limit One Item Per Category

We've introduced a limit of one item per category to improve resource distribution and prevent stock shortages. This helps ensure a fair allocation of assets across your organization.

Sep 14, 2023

New swipe navigation in catalog

To simplify browsing, we've introduced swipeable arrows in our catalog, allowing you to quickly navigate through items within the same category. This enhancement improves the user experience by making item selection faster and more intuitive.

Sep 14, 2023

Shoppie setup: Draft mode

To ensure accuracy and control, all modifications made in the catalog must now be published before they appear on the portal. This new draft mode allows for careful review and adjustments before updates go live, enhancing the management of catalog content.

Sep 1, 2023

Initial Release

Introducing Shoppie, a seamless integration of Jira Assets with Jira Service Management, designed to revolutionize your shopping experience within Jira. With Shoppie, you can now manage your assets effortlessly and efficiently. Our intuitive interface, combined with powerful features, makes it easier than ever to browse, select, and manage products directly within your Jira Service Management portal.

Key Features:

• Seamless integration → Effortlessly integrates with Jira Service Management to provide a unified shopping experience.

• User-friendly interface → A clean, intuitive interface that makes browsing and selecting products a breeze.

• Customizable catalogs → Personalize your catalogs to suit your organization's needs, ensuring relevant products are always at your fingertips.

• Enhanced asset management → Streamlined processes for adding and managing assets within Jira, improving productivity and collaboration.

Shoppie is here to enhance your Jira Service Management experience by making asset management simple, efficient, and visually appealing. Don't miss out on transforming the way you handle assets in Jira. Stay tuned for more updates and features as we continue to improve Shoppie based on your valuable feedback. Try Shoppie today and elevate your Jira Service Management experience to the next level!

Aug 11, 2023