At Caelor, our driving force is you, our customers. This changelog reflects our commitment to being customer-centric, highlighting features that have been prioritized and developed based on your invaluable feedback and requests.

Catalog banner redesign

Jun 13, 2024

  • We've updated the catalog banner in the JSM portal to enhance its look and feel, making it easier for users to recognize and explore the catalog and its products.

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Order panel revamp

May 31, 2024

Key Features in This Release:

  1. Enhanced Order Panel:

  • Our revamped order panel gives agents greater control over orders, allowing for more precise management and adjustments.

  • This update also improves transparency with customers, providing them with clearer insights into their orders and statuses.

  1. Generate PDF Report:

  • Agents can now generate a comprehensive PDF report for any order. This feature is perfect for sending detailed order information to vendors or for record-keeping purposes.

  • The PDF report includes all relevant order details, ensuring all parties have the necessary information in an easy-to-read format.

We believe these enhancements will significantly streamline the order management process and provide better service to your customers.

  • Changed the design in the customer portal when an order is created

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Changes to “My assets” and saving cart value in catalog

May 7, 2024

  • My assets section was moved from the user profile to the profile picture dropdown menu

  • My assets now opens in a dialogue within the JSM portal

  • For the cart value to be saved users will now need to either click on “Checkout” or “Apply” if the cart is empty



Apr 4, 2024

AQL filter per catalog and portal design adjustments

Mar 25, 2024

  • Added an AQL filter that will work for the entire catalog. This way it is no longer needed to set up the same AQL filter in different categories, one AQL filter on a catalog level will do the job

  • Added “Ignore global AQL filter” in category configuration. If catalog AQL filter is used this option can be turned ON to ignore the filter and use another one specific for that category

  • Design adjustments in portal. Due to recent Atlassian changes in the JSM portal we’ve had to adjust the width and placement of the articles in the catalog


Mar 13, 2024

  • Resolved a problem where adding multiple identical items to the cart resulted in the associated custom field being empty upon issue creation.

Item limit per catalog

  • Added the possibility to define the amount of items that can be added to cart for the entire catalog

Bug fixes, performance improvements and QoL changes

Feb 16, 2024

  • Underwent through a code refactor resulting in 83% better performance(Difference between loading times)

  • Added a acknowledge message when Shoppie panel is opened on issues with either no items selected or not raised through Shoppie

  • Added links to documentation, onboarding and support portal to the app configuration

  • Improved usage of unsplash images in catalog banner

  • Improved visibility of the banner being a clickable element

  • Adapted the banner preview to the new size of the request type brought in by Atlassian



Bug fixes and improvements

  • Catalog banner preview will now be displayed inside of the configuration page


  • Fixed an issue where the color picker had a white line going across the custom color selection


Catalog banners

Catalog Banners empowers you to create a visually stunning entrance to your virtual shop within the JSM portal.

Improved image clarity in portal and attribute text changes

  • Image clarity has been significantly improved in the portal in both the card/list view and details view of the product

  • Added text wrap for attributes of longer text size

Dec 14, 2023


  • A new addition to enhance your asset management experience. Now easily track and manage assets assigned to you directly within the JSM portal.

  • Encounter an issue with an asset? Report it instantly from the 'My Assets' section.

Nov 29, 2023

Currency changes

  • Changed the currency model from a free text field to a dropdown list of currencies.


Performance update

  • Updated native Node.js runtime improving performance of the app greatly

Oct 27, 2023

Custom “no price” text

Added the possibility to add custom text if an item is free:

Oct 18, 2023

Changeable ‘Add to cart’ button

Added the possibility to change text for the ‘Add to cart' button
Oct 4, 2023


Inventory management: Stock tracking

Enable real-time stock tracking within your shop's inventory management system. Gain real-time insights into your product stock levels and enhance efficiency by taking advantage of this vital feature.

Sep 29, 2023

Internal comments for JSM agents

When a request is raised through Shoppie the agent will see an internal comment in the issue. The internal comment will let the agent know that the request has been raised through Shoppie and show the agent selected items and remind the agent where to see item details:

Sep 29, 2023

Restrict category item selection

To provide organizations with better control over resource distribution and to prevent excessive requests, we've introduced a feature that limits users to selecting only one item per category. This ensures a more equitable distribution of assets and reduces the possibility of stock quantity reduction.

Sep 14, 2023

In tech companies, there's a constant need for a new and better equipment. However, with a limited budget and stock, it is important to keep this process under control. Before this feature, the process was manually monitored, leading to errors and misallocations. Shoppie instantly notifies employees that they can select only one laptop, preventing dual allocation.

Swipe through items in portal

Introducing a small quality of life change to make navigation through items in the catalog easier. We’ve added arrows for going back and forth instantly switching between items in the same category.

Sep 14, 2023

Draft mode

All changes made in the catalog will now have to be published before they are visible on the portal.

Sep 1, 2023

Initial Release

Introducing Shoppie, a seamless Jira Assets integration with Jira Service Management, designed to revolutionize your shopping experience within Jira.

Aug 11, 2023