Catalogs are in Shoppie serve as the central hubs in Shoppie where shops, filled with powered by Jira Assets, are storedorganized. They are important because. This makes your catalogs flexible and tailored to your needs.
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You can create multiple catalogs for different needs or audiences.
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Each catalog can be linked to specific Jira projects, making sure it's relevant.
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provide flexibility and customization to meet various needs. Here's why they are essential:
Multiple catalogs: Create separate catalogs for different use cases or audiences, ensuring each is tailored to specific requirements.
Project relevance: Link each catalog to specific Jira projects, keeping the shopping experience relevant and focused.
Request type assignment: Assign different request types to each catalog, helping users easily making it easier for users to navigate and find what they need.
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It is only possible to create one catalog per request type. If you create multiple catalogs, only the first one created will be displayed. |
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Click the “Create a Catalog” button and fill in the basic details:
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Name: This will appear in the JSM portal when the shop dialogue opens.
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catalog” button and set key settings.
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At this step, you are defining the key settings related to the catalog itself. The Assets and their display in the Shop view are not configured yet. These will be addressed in the following steps. |
Name: The name will appear in both the JSM portal view and the Jira issue view.
Description (Optional): Helps administrators distinguish between catalogs, especially when they are similar. Think of it as an internal note or reminder that is not visible to customers.
Select a customer portal (JSM project): Choose Select the project where the shop will be applied and made visible.
Select a request type: The request type associated with the shop. Clicking on this request type in the project will offer the shop catalog.Currency: Select the desired currency for items in the shop from the dropdown list of supported currencies. You can leave it empty if you don't want to use prices for productswhere the catalog will be visible. The catalog will appear above the form in the selected request type within the project. Only request types from the selected project will be available.
Currency (Optional): Select the currency for shop items from the dropdown. Leave it empty if prices are not needed.
AQL filter: Apply an AQL filter to the entire catalog to limit or customize the items shown.
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AQL (Assets Query Language) is used to filter and personalize the items displayed in the catalog. For example, by applying an AQL filter, you can control which products from the Object Schema are visible in the shop or hide products that are out of stock. |
Require products in cart to create support tickets: If enabled, it won’t be possible to create a support ticket when the shopping cart is empty.
Item limit: Limit entire catalog to a number of selected items per request. Leave empty for unlimited.
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Clicking the "Create" button will create a catalog with the selected options. The catalog will not be visible in the JSM request type yet, as it remains in "Draft mode" until manually published. |
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