At Caelor, our driving force is you, our customers. This changelog reflects our commitment to being customer-centric, highlighting features that have been prioritized and developed based on your invaluable feedback and requests.
Redesigned details view
We’ve completely redesigned the details view in Shoppie to make it more powerful and user-friendly. This update improves the organization of product information, making it easier to navigate and understand. The enhanced UX will streamline the creation flow, ensuring a smoother and more efficient experience for users. Enjoy a cleaner, more intuitive interface that helps you manage your products with ease.
Require products in cart to create support request
We’ve added a new option in the Shoppie configuration settings that allows you to define whether it’s possible to create a support request if the cart is empty. If this option is enabled, users will see an error message and will not be able to proceed with issue creation until they have added products to their cart. This feature helps ensure that all necessary items are included before submitting a support request, streamlining the process and improving the accuracy of requests.
Multi-language support
We are excited to announce the release of Multi-Language support for Shoppie. This new feature allows users to experience Shoppie in their preferred language, making it more accessible and user-friendly for our global audience. We added German, and Turkish, Dutch, French, Spanish, Italian, Portuguese, Danish are coming soon.
Dark mode
Enhance your viewing experience with our new Dark Mode. This feature reduces eye strain and improves readability in low-light environments. Switch to Dark Mode for a more comfortable and visually appealing interface.
Catalog banner redesign
We've updated the catalog banner in the JSM portal to enhance its look and feel, making it easier for users to recognize and explore the catalog and its products.
Order panel revamp
We’ve completely revamped the agent order panel to give our agents more control over the order management → Order panel (Agent View).
Agents can now create a detailed PDF report for each order. This feature simplifies sharing order information with vendors or saving records. The report includes all important order details in a clear format. We've redesigned the customer portal to make order creation smoother and more informative, enhancing our service.
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Updated asset access in JSM portal
To enhance your experience, we've relocated the 'My Assets' section to the profile picture dropdown menu in the JSM portal. This change ensures easier access and added convenience, as assets will now open in a new dialogue window.
Enhanced AQL filter and portal design updates
We've added an AQL filter that applies to the entire catalog, eliminating the need to set up separate AQL filters for different categories. There's a new "Ignore global AQL filter" option in category configuration, allowing you to bypass the catalog-level filter and apply a different one specifically for that category. Due to recent changes by Atlassian in the JSM portal, we have adjusted the width and placement of articles within the catalog to ensure a better user experience.
Item limit per catalog
We've introduced a new feature that allows users to define the maximum number of items that can be added to the cart across the entire catalog. This enhancement streamlines the purchasing process, providing better control over order quantities and improving the overall shopping experience.
Improved loading time
We're thrilled to announce significant improvements to our platform's loading times and overall performance. With our latest update, you'll experience faster and more responsive navigation, allowing you to achieve your goals in record time. Dive into a smoother and more efficient browsing experience, whether you're shopping, exploring, or managing your tasks. We've also updated our native Node.js runtime, which greatly enhances the app's performance. These updates mean less waiting and more doing, boosting your overall experience on our platform.
My Assets
We've upgraded our JSM portal to enhance your asset management experience. Now, you can effortlessly track and manage assets assigned to you directly within the portal. If you encounter any issues with an asset, you can report them instantly from the 'My Assets' section. This new feature is designed to simplify your workflow and improve efficiency in handling assets → My assets.
Customize text for free Items
You can now add custom text to any free item in your catalog. This feature allows you to provide detailed descriptions, highlighting key benefits or promotions for free products. Tailor your messages to better inform customers and enhance their browsing experience. This update aims to improve user engagement and satisfaction by making product details clearer and more accessible.
Customizable 'Add to Cart' button text
You now have the ability to change the text on the 'Add to Cart' button for any item in your catalog. This feature lets you tailor button labels to better align with your marketing strategies or specific product promotions, enhancing the shopping experience by providing clearer and more specific call-to-action prompts. This update simplifies communication and improves customer interaction with your products.
Real-time stock tracking
Enable real-time stock tracking in your shop's inventory management system to gain immediate insights into your product stock levels. This vital feature enhances efficiency by allowing you to monitor and adjust inventory in real time, ensuring you always know what's available and can respond promptly to changes in demand. This update is designed to streamline inventory processes and improve operational effectiveness.
Internal comments for JSM agents
When a request is raised through Shoppie the agent will see an internal comment in the issue. The internal comment will let the agent know that the request has been raised through Shoppie and show the agent selected items and remind the agent where to see item details:
Limit One Item Per Category
We've introduced a limit of one item per category to improve resource distribution and prevent stock shortages. This helps ensure a fair allocation of assets across your organization.
In tech companies, managing equipment needs with limited resources is crucial. Previously, manual monitoring led to errors and misallocations. Now, Shoppie automatically notifies employees that they can only select one laptop, preventing dual allocation and streamlining the process.
New swipe navigation in catalog
To simplify browsing, we've introduced swipeable arrows in our catalog, allowing you to quickly navigate through items within the same category. This enhancement improves the user experience by making item selection faster and more intuitive.
Shoppie setup: Draft mode
To ensure accuracy and control, all modifications made in the catalog must now be published before they appear on the portal. This new draft mode allows for careful review and adjustments before updates go live, enhancing the management of catalog content.
Initial Release
Introducing Shoppie, a seamless integration of Jira Assets with Jira Service Management, designed to revolutionize your shopping experience within Jira. With Shoppie, you can now manage your assets effortlessly and efficiently. Our intuitive interface, combined with powerful features, makes it easier than ever to browse, select, and manage products directly within your Jira Service Management portal.
https://www.youtube.com/watch?v=Q901Qbl25bcKey Features:
Seamless integration → Effortlessly integrates with Jira Service Management to provide a unified shopping experience.
User-friendly interface → A clean, intuitive interface that makes browsing and selecting products a breeze.
Customizable catalogs → Personalize your catalogs to suit your organization's needs, ensuring relevant products are always at your fingertips.
Enhanced asset management → Streamlined processes for adding and managing assets within Jira, improving productivity and collaboration.
Shoppie is here to enhance your Jira Service Management experience by making asset management simple, efficient, and visually appealing. Don't miss out on transforming the way you handle assets in Jira. Stay tuned for more updates and features as we continue to improve Shoppie based on your valuable feedback. Try Shoppie today and elevate your Jira Service Management experience to the next level!