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Single and Multiple pickers with create option

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The Single and Multiple Select Pickers with create options are custom field types in Jira that allow users to add new options directly within the select fields during issue creation or editing. These custom fields in Jira let users add new options on the fly during issue creation or editing, enhancing flexibility without needing admin changes. This simplifies data entry and allows for quick adaptation to project changes, boosting efficiency and adaptability in dynamic environments.

The Single and Multiple Select Pickers with create are available in the JSM portal. For a list of supported fields and setup instructions, please visit Fields in Jira Service Management (JSM) Portal.


Create and configure the custom field

To create and configure the Single and Multiple Select Pickers custom field, you must be logged in as a user with Jira administrator permissions.

Screenshot 2024-09-28 at 13.23.50.png
  1. Go to AppsManage your appsFields.

  2. Click on Create custom field button on the right side of the screen.

  3. Select Single or Multiple Select Pickers and click Next.

  4. Name and add a description to your field then click Next.

  5. Create the list of values and click Next.

  6. Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.

To restrict editing access for the Single and Multiple Select Pickers, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.

Please note that the create screen is accessible to everyone, the restrictions apply only to edit screens.


JQL queries

Single and Multiple Select Pickers can be used in JQL. It allows you to search for issues that include custom field values. To find issues that include multilevel select picker values enter the "CustomField_Name". Below are a few useful examples.

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"Multiple Picker with Create" ~ Option 1

Search for all issues that contain word Shoppie on any level.

"Multiple Picker with Creater" ! ~ Option 1

Search for all issues that don´t contain word Shoppie on any level.

"Multiple Picker with Create" is EMPTY

Search for all issues where the custom field is empty.

"Multiple Picker with Creater" is not EMPTY

Search for all issues where the custom field is not empty.

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