Employee Onboarding
Description
Sarah, an Android app developer, is set to join the company in three weeks. As a dedicated Mac user, she already has a clear idea of her ideal setup, including a MacBook and an additional monitor for her remote workspace.
In traditional onboarding processes, Sarah would need to coordinate with HR and procurement through multiple emails or requests, often without a clear overview of available options. This leads to delays, unclear communication, and a fragmented experience.
Sarah's onboarding experience with Shoppie
With Shoppie, Sarah logs into the Jira Service Management portal and accesses a dedicated catalog tailored to her role. She is presented with a curated selection of hardware, including laptops, monitors, and accessories relevant to her position.
Thanks to Shoppie’s integration with Assets, Sarah has real-time visibility into available inventory. Each product includes detailed specifications, pricing, images, and available variants, allowing her to confidently select the setup that fits her needs and budget.
The interface is visually clear and easy to navigate, turning what is typically a complex process into a simple and intuitive experience.
Sarah selects a MacBook, adds an external monitor, and chooses additional accessories directly within Shoppie. Once she submits her request, the process continues automatically.
The procurement team reviews and approves the order, then places it with the hardware supplier. The equipment is shipped directly to Sarah’s address before her first working day.
On the backend, automation rules ensure efficiency. As soon as the request is completed, the purchased hardware is automatically assigned to Sarah in the Assets, keeping inventory accurate and up to date without manual intervention.