Employee onboarding

Problem we are solving:

When onboarding new employees, the employee rarely has the whole picture of what they can choose and pick from. Acquiring the required hardware can be a complicated and long process. Traditional methods may involve manual paperwork and coordination between multiple teams, leading to delays. The lack of transparency, visually pleasing and intuitive interface for obtaining hardware can hinder the overall onboarding experience.

Sarah's Smooth Onboarding Experience

Sarah, an android app developer, is set to join our company in just three weeks. An avid MAC user, she envisions her ideal workspace with an additional monitor, especially since she'll be working remotely.

Without needing to contact HR or the Procurement team directly, Sarah logs into the JSM portal and dives into 'Shoppie' with a comprehensive catalog tailored to her role's hardware needs. The value of Shoppie lies in its seamless integration with the Assets system, offering Sarah a real-time information of available inventory. She browses through a diverse range of laptops, monitors, and other peripherals. The detailed specifications and pricing on each item empower Sarah to make decisions that are both informed and aligned with her preferences.

Thanks to Shoppie's visually appealing interface and user-friendly navigation, Sarah's onboarding journey becomes not just smooth, but genuinely delightful.

Once Sarah places her order, the procurement team reviews her selection, places an order with the company's hardware dealer, and ensures the equipment is shipped directly to her address. On the backend, efficient automation rules come into play. As soon as the ticket closes, the new hardware gets assigned to Sarah in the system, ensuring no time is lost.

Try this use case

https://caelor-demo.atlassian.net/servicedesk/customer/portal/8/group/32

Conclusion

By using Shoppie you can transform the onboarding experience by providing a solution that simplifies and enhances the process of acquiring hardware for new employees. By addressing the challenges of hardware procurement, Shoppie contributes to a positive onboarding experience and empowers employees from day one.