WSJF (Weighted Shortest Job First)

Weighted Shortest Job First (WSJF) is a method used in the Scaled Agile Framework (SAFe) to help teams prioritize tasks. Teams calculate a score for each task by dividing the cost of delay by the size or time it takes to complete. Tasks with the highest scores are given priority, helping teams focus on the most important work.

WSJF is not available in Jira Service Management (JSM). For a list of fields that are supported in JSM, please visit Fields in Jira Service Management (JSM) Portal.


To create and configure the WSJF field custom field, you must be logged in as a user with Jira Administrator permissions.

Create and configure the custom field

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  1. Go to Apps → Manage apps → Fields.

  2. Click on Create custom field button on the right side of the screen.

  3. Select WSJF) field and click Next.

  4. Name and add a description to your field then click Next.

  5. Choose between using your own inputs or mapping existing custom fields where the WSJF formula will be applied for value calculation.

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  • Cost of Delay is often the sum of Business Value, Time Criticality, and Risk Reduction.

  • Job Size is the effort or size estimate (e.g., time, complexity).

  1. Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.

To restrict editing access for the WSJF field, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.