Issue Rating

The Issue Rating is a popular star rating custom field for Jira. Ratings are an invaluable source of feedback and a great tool to increase user engagement and interaction. People use ratings to decide whether they should or should not download an app, buy a product or book a hotel.


Create and configure the custom field

To create and configure the Issue Rating custom field, you must be logged in as a user with Jira administrator permissions.

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  1. Go to AppsManage your appsFields

  2. Click on Create custom field button on the right side of the screen.

  3. Select Issue Rating and click Next.

  4. Name and add a description to your field then click Next.

  5. Select a color and click Next.

  6. Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.

  7. To restrict editing access for the Multilevel Select Picker, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.

Please note that the create screen has a separate toggle that allows defining whether users without edit permissions can create values in create screens.

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