Country Picker

Admins can now utilize a Country Picker custom field with single and multi-select options, displaying flags alongside country names for better visual distinction. This enhancement simplifies country selection while improving clarity and visual appeal across workflows.

The ountry Picker is available in the JSM portal. For a list of supported fields and setup instructions, please visit Fields in Jira Service Management (JSM) Portal.

Create and configure the custom field

To create and configure the Country Picker custom field, you must be logged in as a user with Jira administrator permissions.

Go to Apps → Manage apps → Fields.
Click on Create custom field button on the right side of the screen.
Select Country Picker and click Next.
Name and add a description to your field then click Next.
Associate the field to the appropriate screens and click Create. You must associate a field to a screen before it will be displayed.
To restrict editing access for the Multilevel Select Picker, the Edit Permissions tab is used. Specific users, user groups, and Jira roles can be defined to have editing permissions for the custom field. If editing access is intended for all users, the field should be left empty.

Please note that the create screen has a separate toggle that allows defining whether users without edit permissions can create values in create screens.

JQL queries

Country Picker can be used in JQL. It allows you to search for issues that include custom field values. To find issues that include multilevel select picker values enter the "CustomField_Name". Below are a few useful examples.